Menu
Blog

Hot water system replacement cost in Melbourne

Gas, electric or heat pump, what each one costs installed, and the rebate that can take $1,400 off.

The short answer

Replacing a hot water system in Melbourne costs $840 to $2,625 for electric, $1,250 to $3,675 for gas storage, and $3,150 to $6,300 for a heat pump. Victorian owner-occupiers can claim a Solar Homes rebate of up to $1,000 on a heat pump, or up to $1,400 on an approved Australian-made one.

We've been replacing hot water units across Melbourne's northern suburbs since 2012, and we quote the job free with no call-out fee.

Melbourne prices, checked in September 2026.

System type Installed cost Typical
Electric storage $840 - $2,625 $1,575
Gas storage $1,250 - $3,675 $2,300
Gas continuous flow $2,400 - $4,800 -
Heat pump $3,150 - $6,300 $4,400

Figures from What’s The Damage, Melbourne plumber costs, September 2026. This is one of the jobs sitting behind the numbers in our guide to how much a plumber costs in Melbourne.

What each type costs installed

The spread above is real, and most of it isn’t the unit. It’s what the unit needs once it’s there.

A like-for-like swap is the cheap end of any row. The connections are already in the right place, the flue is already sized, and the old one comes out as the new one goes in. That’s a morning’s work and a predictable number.

The dear end is where something has to change. Moving the unit, running a new gas line, upgrading a flue, adding a tempering valve that was never there, or getting a heat pump onto a base with enough clearance around it. None of that is the plumber being creative. It’s the job the house turns out to need.

What actually moves the number
  • Whether the new unit goes where the old one was
  • Whether the gas line and flue suit the model you've chosen
  • Whether a tempering valve needs adding or replacing
  • Access, especially anything in a roof space or down the side of a terrace
  • Removal and disposal of the old unit

The Victorian rebate, and who actually gets it

Victoria runs a Solar Homes hot water rebate of up to $1,000, or up to $1,400 if you pick an approved Australian-made system. It’s a 50% rebate on the purchase price, applied after other discounts.

The catch is who it’s for, and it’s tighter than most people assume. You need to be an owner-occupier of an existing home, with a household income under $150,000 a year. That cap came down from $210,000 on 1 July 2026, which caught a lot of people out.

The property also has to be valued under $3 million. The unit you’re replacing has to be at least three years old, and the address can’t have claimed a hot water or solar battery rebate before.

It only covers heat pumps and solar hot water. Gas doesn’t qualify, and neither does a straight electric element.

There’s a separate Victorian Energy Upgrades discount that installers apply at the point of sale, and the two programs can stack. Your installer handles that one rather than you.

Before you count on the rebate
  • Check eligibility on the Solar Victoria site first, not on an installer's word
  • You must buy through an authorised retailer, using a listed product
  • Installation has to happen within 120 days of your eligibility code

If the rebate is the thing making a heat pump affordable for you, confirm you qualify before anyone orders a unit. It’s a miserable conversation to have afterwards.

Should you switch types, or replace like for like?

Like for like is nearly always cheaper on the day. That’s the honest answer and it’s why most changeovers are exactly that.

Switching is worth looking at in two situations. If your unit has died and you were planning to move it anyway, the labour is being spent regardless. And if you qualify for the rebate, a heat pump’s install cost comes down toward gas territory, at which point the sums change.

What we’d caution against is choosing a type from a running-cost table alone. Melbourne homes are mostly gas-connected, and a heat pump on the wrong wall, too close to a bedroom or with nowhere for the condensate to go, is a decision you live with for a decade.

Like for like Switching type
Cost on the day Lower Higher
Labour A morning, usually Longer, sometimes two trips
Rebate Not available on gas Up to $1,400 on a heat pump
Main risk None worth naming Wrong spot for the new unit

What we see on a changeover

Most people call us on the day it fails, which is understandable and also the worst day to be choosing a system. You’re cold, the water’s cold, and somebody wants an answer in an hour.

So the thing worth knowing: a unit that’s still working can be replaced on your timetable. A hot water changeover booked a fortnight out is a different conversation from one booked at 7am in a cold shower. If yours is over ten years old and you’ve started thinking about it, that’s the moment to get a number, not the morning it gives up.

The other one is tempering valves. Plenty of older Melbourne installs either never had one or have one long past its service life, and it comes up as a surprise line on a quote. It isn’t a plumber inventing work. It’s a compliance requirement, it’s there so a tap can’t scald somebody, and it has to be right before the job passes.

How to read a hot water quote

A good hot water quote tells you the model, not just the type. “Gas storage, 170 litre” is a category. A brand and a model number is a quote you can compare against another one.

What a hot water quote should name
  • The exact unit, by brand and model
  • Whether removal and disposal of the old one is included
  • Whether a tempering valve is included or extra
  • Who handles the rebate paperwork, if a rebate applies
  • The warranty on the unit and the warranty on the labour, which are two different things

If two quotes are hundreds apart, that list is usually where the difference is hiding. One of them has the valve and the disposal in it and the other one finds them on the day.

Allan Cameron of AC Plumbing and Drainage beside the work ute

AC Plumbing and Drainage

licensed plumbing, drainage and gas fitting across Melbourne's northern suburbs, based in Preston. Plumbing licence 47581, current and checkable on theVictorian register. Trading since 2012.

Read this next: How much does a plumber cost in Melbourne?

FAQs

Frequently asked questions

Answers to the questions we are asked most often. If your question is not covered here, call us.

  • Who qualifies for the Victorian hot water rebate?

    You need to be an owner-occupier of an existing home, with a household income under $150,000 a year and a property valued under $3 million. The unit you're replacing has to be at least three years old, and the address can't have had a hot water or solar battery rebate before. Solar Victoria publishes the full list.

  • Can I get the rebate on a gas hot water system?

    No. The Solar Homes rebate covers heat pump and solar hot water systems only, which is the whole point of it. If you're replacing gas with gas, budget without it.

  • Why does a heat pump cost three times what an electric unit does?

    Because it's a different machine. A heat pump moves heat from the air rather than generating it with an element, so there's more hardware involved. The rebates exist to close that gap at the install stage, since the running cost is lower afterwards.

  • How much does it cost to replace like for like?

    Electric runs $840 to $2,625 installed, gas storage $1,250 to $3,675, and gas continuous flow around $2,400 to $4,800. Like-for-like is nearly always the cheapest option because the connections, the flue and the space are already right.

  • Can I install a hot water system myself?

    No. Anything connected to gas or to your water supply is licensed work in Victoria, and a unit installed without a compliance certificate can affect your insurance and the sale of the house. It also has to meet tempering valve requirements so the water reaching a tap isn't scalding.

Want a real number instead of a range?

Tell us what you need and we will provide a price before any work begins. Our phone is answered 24 hours a day, seven days a week.

Call nowFree quote